Terms of Service

These Terms of Service govern your access to and use of our ("Platform"). By using the Platform, you agree to comply with and be bound by these Terms.

Welcome to Synco, a service provided by Woodili Limited(“Company,” “we,” “our”, “us”). These Terms of Service (“Terms”) govern your use of the Synco service and website located at website link, operated by Woodili Limited. By accessing or using Synco, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the service. For questions, contact hello@woodili.com.

1. Introduction

1.1 Agreement to Terms

By creating an account or using Synco, you agree to these Terms.

1.2 Privacy Policy

Our Privacy Policy explains how we collect, safeguard, and disclose information resulting from your use of Synco. Please read it here.

2. Communications

By creating an account, you agree to receive newsletters, marketing, promotional materials, and other communications from Synco. You may opt out at any time via the unsubscribe link or by contacting hello@woodili.com.

3. Purchases

If you purchase any product or service made available through Synco (“Purchase”), you may be asked to provide information relevant to your Purchase (e.g., credit card number, expiration date, billing address, shipping information).

You represent and warrant that:

  • You have the legal right to use any payment method in connection with any Purchase
  • The information you supply is true, correct, and complete

We use third-party services to process payments and complete Purchases. By submitting your information, you authorize us to share it with those third parties, subject to our Privacy Policy.

We may refuse or cancel orders at any time for reasons including, but not limited to, availability, errors in descriptions or prices, errors in your order, or suspected fraud or unauthorized/illegal activity.

4. Subscription Plans

4.1 Plans

Synco offers monthly and annual subscriptions. Each plan provides access to Synco features and is billed accordingly.

4.2 Free Trial

New users may receive a 15-day free trial. If you provide billing details at sign-up, you will not be charged until the trial ends. After the trial, charges apply based on the plan selected.

4.3 Billing and Payments

You must provide accurate and complete payment information. Payments are processed securely by third parties. You authorize us to charge fees to your chosen payment method.

5. Subscription Cancellation and Refunds

5.1 Monthly Subscriptions

You may cancel at any time via your account settings. Your access remains active until the end of the current month.

5.2 Annual Subscriptions

If you cancel an annual subscription, no refund will be issued. A credit will be added to your account for future purchases or renewals.

5.3 No Refunds

Paid subscription fees are non-refundable, except where required by applicable law.

6. Fee Changes

6.1 Modifications

Woodili Limited may change subscription fees at any time. Changes take effect at the end of the then-current billing cycle.

6.2 Notice

We will provide reasonable prior notice of any fee change so you can cancel before it becomes effective.

6.3 Continued Use

Your continued use of Synco after a fee change takes effect constitutes your agreement to pay the modified fee.

7. Intellectual Property and Content

7.1 Ownership of Data

You retain ownership of customer data (including photos and personalization details) processed through Synco. Woodili Limited does not claim ownership and acts solely as the processor.

7.2 Feedback and Suggestions

Any ideas, suggestions, or improvements you provide regarding Synco become the property of Woodili Limited. By submitting feedback, you grant us a right to use, modify, and distribute it without obligation to compensate or credit you.

8. Third-Party Services

Synco may rely on third-party services (e.g., payment processors). Your use of those services may be subject to their terms and privacy policies.

9. No Use by Minors

You must be at least 18 years old to use Synco.

10. Content

Synco allows you to post, store, share, and make available text, graphics, images, videos, and other materials (“Content”). You are solely responsible for the legality, accuracy, and appropriateness of the Content you provide.

By posting Content, you represent and warrant that:

  • You own the Content or have the necessary rights to use it and to grant the licenses set out in these Terms
  • Your posting does not infringe any third-party rights (including privacy, copyright, trademark, or contract rights)

You retain ownership of your Content, but by submitting it to Synco you grant Woodili Limited a non-exclusive, royalty-free, worldwide, transferable, sublicensable license to use, reproduce, modify, display, distribute, and otherwise exploit the Content in connection with operating and improving the Service, including making it available to other users in accordance with these Terms.

While not obligated to monitor user Content, we may review and remove Content we believe is unlawful, offensive, or violates these Terms. Content owned by Woodili Limited or used with permission may not be distributed, modified, or used for commercial purposes without our prior written consent.

11. Prohibited Uses

You agree to use Synco only for lawful purposes and in accordance with these Terms. You may not:

  • Violate any applicable local, national, or international law or regulation
  • Exploit, harm, or attempt to harm minors
  • Transmit or facilitate unsolicited advertising or spam (e.g., “junk mail,” “chain letters”)
  • Impersonate Woodili Limited, our employees, other users, or any person or entity
  • Infringe the rights of others or engage in illegal, threatening, fraudulent, or harmful activity
  • Restrict or inhibit another user’s use of Synco or engage in conduct that may harm or expose Woodili Limited or users to liability
  • Use Synco in a way that could disable, overburden, damage, or impair the Service or interfere with others’ real-time use
  • Use automated means (robots, spiders, scrapers) to access the Service or copy/monitor materials
  • Use manual processes to copy or monitor materials for unauthorized purposes without our prior written consent
  • Introduce malware or other harmful code
  • Attempt to gain unauthorized access to any part of the Service, servers, or databases
  • Conduct denial-of-service or distributed denial-of-service attacks
  • Take actions that could damage or distort Woodili Limited’s reputation or ratings
  • Otherwise interfere with the proper functioning of the Service
  • Modify, create derivative works from, disassemble, decrypt, reverse compile, or reverse engineer any part of the app

12. Account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account and devices. You accept responsibility for all activities that occur under your account. Notify us immediately of any security breach or unauthorized use.

Usernames may not:

  • Belong to someone else
  • Infringe any rights (e.g., trademarks) without authorization
  • Be offensive, vulgar, or obscene

13. Analytics

We may use third-party providers to monitor and analyze Service usage.

Google Analytics. We use Google Analytics to track and report website traffic and interactions with the Service. Google may use the data collected across its services, including for advertising personalization. For more information, review Google’s Privacy Policy here.

14. Disclaimer of Warranty

The Service is provided on an “as is” and “as available” basis. Woodili Limited makes no representations or warranties of any kind, express or implied, regarding the operation of the Service or the information, content, or materials included. Your use of the Service is at your sole risk.

We do not warrant that the Service or its content will be accurate, reliable, error-free, or uninterrupted; that defects will be corrected; or that the Service or servers are free of viruses or other harmful components. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, non-infringement, and fitness for a particular purpose. This disclaimer does not affect warranties that cannot be excluded under applicable law.

15. Limitation of Liability

Except where prohibited by law, you agree to hold Woodili Limited and its officers, directors, employees, and agents harmless from any indirect, punitive, special, incidental, or consequential damages (including attorneys’ fees and related costs) arising from or related to these Terms or your use of the Service, whether in contract, negligence, or other tort, including claims for personal injury or property damage, even if advised of the possibility of such damages.

Where Woodili Limited is found liable, our total liability is limited to the amount you paid for the products or services. Some jurisdictions do not allow exclusion or limitation of punitive, incidental, or consequential damages, so these limits may not apply to you.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of Hong Kong, without regard to conflict-of-law principles. These Terms represent the complete and exclusive agreement between us regarding the Service and replace any previous agreements related to the Service.

17. Termination

We may suspend or terminate your account and access to the Service immediately, at our sole discretion, for any reason (including any violation of these Terms), without prior notice or liability.

If you wish to terminate your account, stop using the Service.

Provisions that by their nature should survive termination will survive (including ownership rights, warranty disclaimers, indemnification, and limitations of liability).

18. Amendments to Terms

We may update these Terms by posting a revised version on this site. Please review the Terms periodically. Your continued use of the Service after updates are posted constitutes acceptance of the changes. If you do not agree with the updated Terms, you must stop using the Service.

19. Waiver and Severability

No waiver by Woodili Limited of any term or condition in these Terms will be deemed a continuing waiver or a waiver of any other term or condition. If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

20. Acknowledgement

By using the Service or any other services provided by Woodili Limited, you acknowledge that you have read these Terms and agree to be bound by them.

21. Contact Information

  • Email: hello@woodili.com
  • Postal: Woodili Limited, The L. Plaza, 367–375 Queen's Road Central, Sheung Wan, Hong Kong